Corporate FAQ2025-06-09T02:52:52+00:00

FAQ · Everything You Need to Know

Explore answers to your most common questions about FTGO wristbands and labels.

Frequently asked questions

Below you will find answers to many of the common questions our customers have previously asked about our range of patient identification products.

Are FTGO wristbands latex-free?2025-05-27T08:03:52+00:00

Yes. All FTGO wristbands are made from materials that do not contain natural latex, making them suitable for individuals with latex sensitivity or allergies. This ensures skin safety and comfort, especially for long-term wear.

Where are your wristbands and labels manufactured?2025-05-27T08:02:12+00:00

All FTGO wristbands and labels are manufactured at our own facility in Guangdong, China, backed by over 13 years of production expertise. We offer global shipping to ensure consistent product quality, reliable delivery times, and stable supply.

Can I get samples of the patient wristbands and blood bag tags?2025-05-27T08:00:21+00:00

Yes, FTGO offers free sample requests. Please fill out the form on our website or product page and we’ll gladly send you samples to test quality and performance.

Do I have to print wristbands from a hospital system or can they be printed standalone?2025-05-27T07:58:45+00:00

FTGO wristbands can be printed directly from hospital information systems or used with standalone printing solutions. This allows flexibility for both integrated and smaller or temporary setups.

Is the infrastructure required to print patient wristbands and tags complicated?2025-05-27T07:58:12+00:00

Not at all. Most hospitals already use thermal printers for patient labels. FTGO wristbands and tags work just like standard labels. A simple label size adjustment is all that’s needed. We can also help connect you with setup support if needed.

Can the hospital name or logo be printed on the wristbands or labels?2025-05-27T07:57:25+00:00

Yes. FTGO offers the option to pre-print hospital names, logos, or other identifiers during the production of wristbands and labels. Alternatively, users can add their facility name directly in the printing template to ensure consistent and professional brand presentation.

Your website shows wristbands in white or red. Do you offer other colors?2025-05-27T07:56:15+00:00

FTGO offers wristbands in a variety of colors, with white, red, blue, and pink being the most common. We can also customize the color based on your specific requirements for better patient classification or departmental use.

What type of printer is compatible with FTGO wristbands and labels?2025-05-27T07:55:39+00:00

FTGO’s thermal and thermal transfer wristbands and labels are compatible with a wide range of leading printer brands, including SATO, Zebra, Brother, Citizen, Avery Dennison, and GoDEX. Thermal wristbands can be printed directly using thermal printers without ribbons, while thermal transfer wristbands require the use of a ribbon, offering durable and high-definition print quality.

Is using printed patient hospital bracelets more expensive than using hand-written bracelets?2025-05-27T07:52:46+00:00

FTGO’s printed patient wristbands are slightly more expensive than traditional hand-written ones. However, they offer better legibility, longer durability, and improved accuracy by printing directly from hospital systems. Barcodes can also be added to enhance patient safety and streamline workflows.

How long is the lead time for orders?2025-05-12T01:13:32+00:00

Standard items can be shipped out the same day. Custom orders may vary. Contact us for details.

What printing methods do your wristbands support?2025-05-12T01:12:49+00:00

We support both thermal and thermal transfer printing to suit various applications.

Can I request free samples before placing a bulk order?2025-05-12T01:10:20+00:00

Yes, we provide free wristband samples to help you test print quality, material texture, and system compatibility. Shipping fees may apply depending on your region.

Can I customize event wristbands with my logo and branding?2025-05-12T01:10:42+00:00

Yes! We offer full customization options for event wristbands, including color, size, text, QR codes, and logos. You can send us your artwork or brand elements, and we’ll prepare a digital proof before mass production.

What products does FTGO offer?2025-05-12T01:10:53+00:00

FTGO specializes in wristband-related products, mainly including the following categories:

  • Medical Wristbands: Designed for adults, newborns, and children; available in thermal and thermal transfer printing formats with soft, waterproof, and durable materials.

  • Event Wristbands: Ideal for concerts, amusement parks, exhibitions, and festivals. Options include Tyvek wristbands, plastic wristbands, synthetic paper wristbands, silicone wristbands, and RFID wristbands.

  • Pet Wristbands: Used for pet identification and tracking, with custom printing available.

  • Accessories and Equipment: Such as wristband printers, label rolls, blank labels, warning labels, and tourniquets.

We provide extensive customization options in terms of materials, colors, sizes, codes, and graphics to meet diverse industry needs.

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